Shipping Policy

At Mercitrends, we are committed to delivering your handcrafted pieces with care, speed, and full transparency.

🚚 Shipping Timeline

• Within India: Delivery within 3–4 business days after dispatch.
• International Shipping: Orders typically arrive within 7–10 business days. However, delays may occur due to customs clearance or international courier issues beyond our control.

💸 Shipping Charges

Shipping is completely FREE, both within India and internationally. There are no extra delivery fees added at checkout.

🌍 Custom Duties & Import Taxes

For international orders: Any customs duties, VAT, or import taxes charged by the destination country are the responsibility of the buyer. Mercitrends does not cover or reimburse these fees.

🧵 Order Processing Time

• Standard products: Processed in 2–5 business days.
• Customized pieces: May take 7–10 business days before shipping.

📦 Tracking Your Order

Once your order is shipped, a tracking number will be shared via email or SMS. Use this to monitor your delivery in real time.

⏳ Delivery Delays

While most orders are delivered on time, delays may occur due to:

• Customs inspections (for international orders)
• Courier service issues
• Incorrect or incomplete shipping details

If your package is delayed, contact us — we're here to assist you.

📞 Need Help?

For shipping-related questions or support:

📧 support@mercitrends.com
📞 +91-XXXXXXXXXX