Terms of Service

Welcome to Mercitrends. By accessing our website, placing an order, or engaging with our services, you agree to be bound by the following terms and conditions. Please read them carefully before using our site or services.

1. Use of Our Website

By using www.mercitrends.com, you confirm that:

• You are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
• You will not use the website for any unlawful or prohibited activities.

2. Product Information

We take care to ensure that product details, descriptions, and prices are accurate. However:

• We do not guarantee that colors, sizes, or materials will appear the same on all screens.
• We reserve the right to correct any errors or update information at any time without prior notice.

3. Orders & Payments

• All orders are subject to acceptance and availability.
• We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspected fraud.
• Full payment must be made at the time of purchase via our secure payment gateways.

4. Custom Orders

• Custom garments are made based on the measurements and preferences you provide.
• It is your responsibility to ensure that all information submitted is accurate.
• Custom orders are non-returnable and non-refundable, but we may assist with reasonable alteration advice or solutions.

5. Shipping & Delivery

• We aim to ship all orders within the estimated timeframes provided.
• Delivery delays caused by courier services, customs, or other external factors are beyond our control.
• Shipping fees are non-refundable unless the error is on our part.

6. Returns & Refunds

Please refer to our Return & Refund Policy for details. Customized products and incorrect measurements provided by the customer are not eligible for return.

7. Intellectual Property

All content on this website — including logos, images, designs, and text — is the property of Mercitrends and protected by copyright and trademark laws. You may not copy, reproduce, or use any content without written permission.

8. User-Submitted Content

Any photos, reviews, or feedback submitted by users may be used by us for promotional purposes, unless you specifically request otherwise.

9. Limitation of Liability

• Mercitrends is not liable for any direct, indirect, or incidental damages resulting from the use or inability to use our website or products.
• We are not responsible for delays or failures in performance due to causes beyond our control.

10. Changes to These Terms

We may update these Terms of Service at any time without prior notice. Continued use of the site after changes means you accept the updated terms.

11. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of New Delhi.

12. Contact Us

If you have any questions about these Terms, feel free to contact us:

📧 support@mercitrends.com
📞 +91-XXXXXXXXXX